"Referral"

About: Chelsea & Westminster Hospital

I am 3,5 months pregnant. First time. I have been referred twice by GP to Chelsea and Westminster maternity services, self referred online, called many times, I visited the department and they either said they don't have my referrals or to wait for them to call me. Is this normal? Shouldn't first time pregnancies be seen and adviced as early as possible. I'm "lucky" there is Google for everything.

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