"Unwarrented dictating"

About: Worcestershire Royal Hospital

I was extremely upset in the manner I was spoken to and assumptions made, it is all very well to dictate to a patient on something you are qualified in but you do not suffer from diabetes and clearly unaware of its mental impact on some diabetic patients.

I am very apprehensive whether I should continue to have you as my assigned diabetic specialist nurse, I have very little faith in the provision of services provided by the Worcester Diabetes team. It will take me some convincing to trust the team

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Response from Worcestershire Royal Hospital

Thank you for feeding back to us. I am sorry to read of your experiences. Can I please ask you to contact our Patient Services Department on 0300 123 1732 or email wah-tr.PET@nhs.net at your convenience so that I may obtain more information? PALS provide a friendly listening ear and it may help to talk to someone directly at the hospital. Thank you for bringing this to our attention.

Kind Regards

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