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"Excellent attention, and follow up, when..."

About: Royal Berkshire Hospital

I was brought to A and E with a suspected heart condition yesterday.

i was seen quickly and tests carried out promptly.

I was then put in a ward to await the results of the tests and thoroughly examined again.

Eventually, I was discharged having been seen by a consultant who explained clearly what the problem was likely to have been and given advice about following things up with my GP.

I could not have received better service.

All the staff were professional and friendly and the whole experience was a great credit to the NHS.

And at a weekend too!

If there is a mechanism for thanking the particular staff concerned, please do so.

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Responses

Response from Royal Berkshire Hospital 7 years ago
Royal Berkshire Hospital
Submitted on 06/07/2016 at 10:06
Published on nhs.uk on 07/07/2016 at 02:30


Many thanks for your praise of the Emergency Department on your recent visit - the matron for the area will share your feedback with the teams concerned. We hope you are recovering well.

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