"My Dad was rushed in to the Friarage ..."
About: Friarage Hospital Site Friarage Hospital Site Northallerton DL6 1JG
Posted by Kirstie (as ),
What I liked
My Dad was rushed in to the Friarage yesterday and, upon my arrival, I was obviously upset, stressed and worried but the staff at the Friarage showed compassion, understanding and honesty by telling me exactly what had happened and they kept me updated continously.
What I am most thankful for is the way they treated my Dad - they made sure that he was well monitored at all times, comfortable and warm. They did all they could possibly do for him at that time and I'd like to thank the staff that helped him at A&E last night - if I could hug them all, I would! He couldn't have been in better hands and I'm so grateful for their hard work.
What could be improved
It's a shame that arrangements to transfer him to James Cook couldn't have been made sooner, but that's James Cook's fault, not theirs.