"Outstanding care for an out-of-towner"

My daughter who has serious mental health issues previously not adequately diagnosed, has spent most of this weekend in St Charles Mental Health Unit. I spent the day there with her today and I can't praise the staff highly enough. They were uniformly superb. They are both highly professional and extremely kind. I only wish we had previously been able to find the same level of care in Chester. If that had been available, we wouldn't have had to burden St Charles and for that I am very sorry. Thanks to the superb staff on shift over the last two days my daughter is now about to receive appropriate care in Cheshire and I am grateful beyond words. Thanks all, you know who you are ........

Story from NHS Choices

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Response from Mike Waddington, Communications Director, Central and North West London Mental Health NHS Foundation Trust

Thanks very much for this - I have passed it to the staff - who are delighted.

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