"Barbaric"

My wife had a 2" long deep gash to her head. After the usual long waits, which I expected and didn't mind, the nurse who dealt with her was overly rough, overly aggressive and down right rude. The nurse used undue pressure and no care at all cleaning the wound, then proceeded to staple it without any anaesthetic at all. After 3 staples, when my wife was screaming with pain, I stopped the nurse and asked why they didn't give any anaesthetic. The nurse said that it was hospital policy as administering it was more painful than the staples. Absolute rubbish. Take my advise, if you're involved in an accident in Luton, plead to be taken to Milton Keynes General.