"Worst experience ever I had"

About: Queen's Hospital (Romford)

My name is mubashir I visit with my brother because he had strong ankle injury while he run we wait 2 hrs in emergency and when I asked how long more they said they don't have his name in system even ambulance bring him here and they provide all the documents but still they don't put proper name there.

Never recommend to anyone one

Story from NHS Choices

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Response from Queen's Hospital

Dear Mubashir,

Thank you for taking the time to make us aware of your concerns. I am sorry to read of your comments.

If you would like to discuss your concerns further, please contact our Patient Advice and Liaison Service on 01708 435 454 or by email PALS@bhrhospitals.nhs.uk.

Yours Sincerely

Kathryn Halford

Chief Nurse

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