About: Royal Lancaster Infirmary

On visiting my mother today on Lancaster Ward I was disgusted to see that patients had 5 to 7 visitors around their beds with visitors sitting on the bed as well. As much as patients need to see loved ones I certainly don't think it is acceptable I was always under the impression 2 visitor to a bed

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Response from Royal Lancaster Infirmary

We are really sorry that your experience at our the Royal Lancaster Infirmary wasn't what you would expect and are very keen to investigate and respond to you.

We would appreciate if you could contact our Patient Relations team on 01539 716621 to allow us to carry out that work and respond to you.

Thanks again

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