"Dedicated and efficient staff, and brilliant treatment at DRI"

About: Doncaster Royal Infirmary / Gynaecology

(as the patient),

I had a hysterectomy at Doncaster Royal Infirmary, Women's Hospital, staying on ward G5. I really appreciated that the staff were there all the time. The sisters and nurses were calm, friendly and kind. You didn't have to ask for anything they seemed to sense how you felt, making any stress or discomfort disappear. Some nursing maybe routine but when you know most staff want to keep you feeling comfortable and free from pain, it makes the whole experience seem less traumatic. The only bad experience I had was when the saline drip didn't work during the night following my operation, which went unnoticed and I dehydrated. I informed a nurses I felt sickly, they gave me tablets which didn't work. As soon as a nurse checked my urine and the drip, they got it working and I improved. Shame it happened. Procedures were explained continually, what they were doing and why. At no time did I feel embarrassed. Curtains were always drawn around beds, staff lowered their voices and kept your body covered by a sheet. The home visit was also very thoughtful, there was a kind nurses who removed the stitching thread. I would like to thank all the sisters on G5, nurses Lyn, Deborah, Heather and Lisa. I would also like to thank my local GPs at Sprotbrough , Dr. G. Connor and Dr. Freeborn. Also Mrs. Jo Mann. At the start of my problem I saw Dr. Connor, he got me an appointment very quickly even though Christmas and New Year holidays occurred at this time. I didn't feel I was delayed seeing Mr. Heslop the consultant. Two weeks later I was told an operation was necessary, I had a holiday to New Zealand booked and explained if possible I would still like to go. They were brilliant, I was home 2 days then I was admitted to hospital. I realise that if the operation couldn't have been delayed they would have told me. I was reassured that it would be fine, problems in the womb lining operations were being done all the time. I felt nervous a bit at going into hospital, but not about the operation, due to Mr. Heslop and his staff. I thought going to hospital at 3pm Sunday afternoon, when the operation wasn't until 11.30am on the Monday, seemed early, maybe a few hours later would be ok. But when in hospital you realise all the paperwork has to be done, admittance takes time, so it was no problem to get there so early. It is a very good hospital with dedicated and efficient nursing staff, brilliant treatment and follow up care. Long live the NHS! A word on cleanliness In the ward it was good, but the toilets were a bit smelly and the toilet floors were not cleaned everyday. In the corners hair and dust colected, this wasn't removed.
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