"Grand service"

About: Colchester General Hospital

My son was in in hospital for breathing problems, only a toddler, he was stressed and frustrated and didn't want to let go of me, the doctors and nurses on the ward couldn't have done more for us, very thorough, and so friendly and keeping my son as calm as possible by showing him what they would do and that settled him down. I need a drink and the nurses made sure my son was looked after. We went in just after dinner time and they went and got my son a packed lunch so to speak. Couldn't have been looked after better, very attentive very friendly and would recommend to anyone.

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Response from Colchester General Hospital

Thank you for your positive feedback, I will ensure that it is shared with the teams involved.

If you would like to discuss anything further with one of the patient experience team members, please call 01206 742881.

Kind regards

Tammy Diles

Head of patient Experience

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