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Care Opinion

Can never get through on phone.

Story from nhs.uk

"Can never get through on phone."

About: Liverpool Womens Hospital

The booking system is ridiculous.

They ring and leave a message telling you when your appointment is and then when you try to ring to speak to someone you can never get through to them.

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Responses

Response from Barbara Freeman, Patient Experience Officer, Patient Experience, Liverpool Womens Hospital 7 years ago
Barbara Freeman
Patient Experience Officer, Patient Experience,
Liverpool Womens Hospital

Submitted on 04/07/2016 at 09:15
Published on Care Opinion at 13:37

The booking team endeavours to answer all calls within a timely response, the team also has an answerphone service which is monitored throughout the day and calls returned in a timely manner. we apologise for any delay with dealing with your query.

If you would like to contact us today to deal with your query please call 0151 702 4328, option 1 for maternity and imaging or option 2 for gynae. If you still cannot get through, you can call a member of the management team on 0151 702 4005 or 0151 702 4351.

Regards

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