"First class service"

About: Royal Surrey County Hospital

I attended ENT Outpatients (OPD 8) and was called to be seen as soon as I had checked in using the electronic reception system. I was early for my appointment but didn't even get to sit down in the waiting room but simply went straight to the Consulting room. I was seen by the Consultant too which I hadn't been expecting. I was very impressed by the quality of the service I received.

I also really like Costa coffee so was delighted to see I could get a cup while I was returning to my car.

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Response from Royal Surrey County Hospital

Thank you for taking the time to write and thank the staff who looked after you. We value all feedback, but it is always a pleasure to read such positive review. Please be assured that your message will be passed on to the team in ENT Outpatients, who I know will be delighted to receive it. Once again, thank you for your comments.

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