"Pain Clinic"

About: Royal Berkshire Hospital

I visited this clinic today.The consultant was empathetic and thorough. I felt they understood my troubles and I left knowing the path forward. There was plenty of time to talk and I was invited to ask any further questions, and on top of all that I was seen fifteen minutes early. The other staff moving around the patients in the waiting room were noticeably kind in their dealings with people. I guess you might expect more than the average amount of empathy in this clinic. There was certainly plenty to go round. As a final flourish a reception staff member opened doors and helped me to find the way to the hospital buggy. A great experience.

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Responses

Response from Royal Berkshire Hospital

We are really pleased that you had a very positive experience at the pain clinic.

The Pain Management Team pride themselves on providing individualised care so thank you for taking the time to give your feedback. The matron for the area will share your feedback with the team.

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