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Fantastic.

Story from nhs.uk

"Fantastic."

About: Shepton Mallet NHS Treatment Centre

Visited this morning and have to say i thought i was getting private treatment.

The friendliness and service was quite simply first class.

All the staff were A1.

All the team should be commended.

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Responses

Response from Shepton Mallet NHS Treatment Centre 7 years ago
Shepton Mallet NHS Treatment Centre

Submitted on 04/07/2016 at 16:39
Published on nhs.uk on 06/07/2016 at 02:30

Dear Mr Keohane

Thank you for taking the time to leave feedback regarding your recent visit with us.

At Shepton Mallet NHS Treatment centre we aim to provide a high quality, efficient and professional patient focused service and it was lovely to hear we have achieved that aim. We strive to maintain an open and friendly approach in our relationships with both patients and peers and recognise that this helps to allay fears and improve communication so making the treatment plan easier to understand and negotiate.

I will ensure the team are made aware of your comments.

Kind regards

Trudy Craig RN

Patient Quality and Safety Manager

T: 01749 333743

Trudy.Craig@careuk.com

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