"Review on cataract surgery at Solihull"

About: Solihull Hospital

A very big thank you to all the staff at the cataract theatre unit for being so professional. On arrival, the staff were friendly, cheerful and very caring.

Despite being very anxious about the whole procedure, the staff reassured me and helped me to relax. A big thank you to the anesthetiser and the surgical team.

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Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust

Dear Mary

Thank you so much for your kind comments about the care you received whilst having your cataract surgery. I am so pleased that you found all of the staff to be friendly, cheerful and caring.

I will ensure that your lovely feedback is forwarded to the Matron for Ophthalmology as well as the Clinical Director so that they can share your comments with their team who work very hard to provide a positive patient experience.

I hope this is acceptable and I wish you the very best with your continued recovery.

Kind regards

Marie Helebert

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