"Excellent"

About: Royal Stoke University Hospital

I had a mild heart attack, and went to A&E on a Saturday night. To read press reports this should of been horrific. But nothing was further from the truth. I was seen quickly and efficiently, and admitted and treated. I was in for three weeks all together, and can't fault it. That said, I would still rather of been well, and not gone at all! However, if you have to be ill, then this place is brilliant, and the staff even better. I was in over Christmas and New Year, and the staff did their best, and even bought us all Christmas presents! I can not fault the place. From cleaners and porters to nurses and consultants, everyone was wonderful. One particular day I was very ill, without getting too graphic, there was a lot of cleaning up necessary! Everyone did it efficiently and kindly, when it really can't of been pleasant.

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Responses

Response from Rachel Harrop, Head of Communications, University Hospitals of North Midlands NHS Trust

Dear Anonymous

Thank you for taking the time to provide us with feedback about your experience of University Hospitals of North Midlands NHS Trust. We are very pleased that you were satisfied with the level of care you received and that you feel you had a positive experience.

Kind regards

Rachel Harrop

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