"Casualty visit with my 6 year old son"

About: Birmingham Midland Eye Centre

Today I had to visit this casualty department with my young son. Despite an initial delay at the first triage section which was purely down to the volume of people there, I cannot speak more highly of the health professionals we were met with. All of them addressed my son with such a warmth, it made him and myself feel so reassured.

They made a difficult situation so much easier. I am very thankful to all of them.

Story from NHS Choices

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Responses

Response from Birmingham Midland Eye Centre

Thank you Julie for letting us know about the good experience that you and your son had in BMEC. I am glad to hear that you were happy with the care your son received and that our staff reassured you both. Thank you and I wish you both well, Toby Lewis, Chief Executive.

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