"I am really unhappy about the delays to my treatment"
About: West London Mental Health NHS Trust / Gender Identity Clinic West London Mental Health NHS Trust Gender Identity Clinic Southall W6 8QZ
Posted by norahs rights (as ),
I am very disappointed in the care I have received so far from Charing Cross GIC. Although the staff are all lovely, I feel that they are not giving the treatment I need and they have not been clear with how my treatment will progress.
I had my first appointment in November for an initial consultation. I was already taking estrogen privately, but I could no longer afford private treatment, in fact because of the long wait I sacrificed a lot to be able to start hormones, using money from Student finance. I then had to wait until April for my next appointment for the second assessment where I was put on decapeptyl. I was offered a follow up appointment another 5 months away in September, which I was not happy about, but was told that was the earliest appointment. Today I received a letter that they had to cancel that appointment with no explanation why for over 2 months later in November, which I find completely unnacceptable. So that means I would have waited over 7 months between appointments which I find unethical and I feel completely neglected. So in a whole year at Charing Cross GIC, the only medical treatment I have received is a recommendation for decapeptyl. I am really unhappy about this. Before coming to Charing Cross I was already living full time in my gender role as a woman for a long time, and had changed all my documents to my new name. I function as a woman in work and in university. I had already started estrogen in the private sector, so there really is no excuse for such a dissapointing outcome.
I have not been kept in the loop about my treatment, to date my doctor has received only one letter from Charing Cross which is problematic in itself. I have not been given the space to ask questions in my medical treatment and there has been absolutely no mention of surgery, despite me being on hormones and living full time in my gender role for close to 2 years. I have not heard anything back about voice therapy or hair removal either. I feel completely failed at this point by Charing Cross and I feel that the equal treatment that all NHS patients should receive is completely ignored here and I believe it is malpractice. Not to mention I had to wait over a year for an initial appointment which goes against NHS protocal of a maximum waiting time of 12 weeks for treatment. I demand to know why my september appointment has been changed to november and what GIC is doing to improve, as since I have been a patient here the waits are longer. I demand to be kept informed of my treatment and the route I will take to get to Sex Reassignment Surgery. I feel that I am discriminated against and receive unethical wait times in treatment because I am transgender. I demand the treatment that I deserve such as any other citizen.