"Waiting times for ENT appointment are unacceptable"
About: Royal Derby Hospital / Ear, Nose and Throat Royal Derby Hospital Ear, Nose and Throat DE22 3NE
Posted by JaggaDak (as ),
Terrible service to say the least! I was referred to the ENT clinic from my GP 6 weeks ago, I received a letter from the GP surgery a few days later with all of my details enclosed and on the letter it said that I should be given an appointment by the 6th June; needless to say I still have not received one yet. I rang up earlier to the main reception; who were friendly and very helpful, they transferred the call to the Appointments Line who had told me that I would be receiving an appointment a date in September and no earlier. I find this very pathetic that I am having to wait 16 weeks (4 months) for an ENT appointment. That is outrageous, we live in Derby not London. I cannot believe that it takes 16 weeks to get a 20 minute appointment, I cannot simply believe this! It's ridiculous.