Posted by Possum (as ),
My daughter was admitted via A/E recently .She arrived in the afternoon and was not seen for almost 9 hours by doctors they decided to admit her, a bed was not found till 3 hours after that. My daughter is unfortunately an IV drug user, now on a programme of methadone.
..her Left arm became very inflamed so she went to A/E, after a long wait the doctors decided she should be admitted with considering surgery for an oncoming abcess...She was given an IV of antibiotics, and kept in a single room, and totally ignored..Eventually I managed to talk to the ward sister who calmed her down..She was on IV for a few days and becos her obs were satisfactory she was discharged.
She came to me this week with a very swollen red arm.
My GP saw her arm in surgery o and referred her straight to the hopsital we spent 4 hrs in A/E, blood was taken, a line put in incase any drugs were needed.. Doctor saw my daughter and she was referred to the Surgical Assessment ward where she was admitted and surgery was performed to lance and pack the wound She was discharged to me... They would not provide transport for her, even though she was groggy from the anaestheitc, oromorph for pain and methadone...
I had to pay for a taxi.
My beef with medway is, had she been properly looked after and not discharged the first time, her surgery would not have been an emergency ... They discharged her in severe pain.... with a bad infected arm...had my daughter left going to the hospital in Ipswich for surgery another week, she would have maybe lost her arm or died of septacaemia.
drug users, alcoholics, anorexics are all human beings..when I worked in healthcare I NEVER discriminated anyone, black, white, rich, poor, fat, slim, Jew, muslim, everyone was the same to me..I think todays NHS needs a good shake up....I think staff attitude to drug users needs to be improved.