About: Royal Gwent Hospital / Ophthalmology Royal Gwent Hospital Ophthalmology NP20 2UB
Posted by Frustrated 27 (as ),
I suffer from Glaucoma and Cataracts. in January I had an appointment in Newbridge for a check up. Although I travel from Cwmbran and 85 years old my Nephew took me. The Ophthalmologist stated that I had a severe deterioration on one eye that he could not explain and that an urgent appointment would be made at the Gwent. The letter was sent by the optician requesting the urgent appointment after my visit to him. Well, here we are 6 months down the line with no contact. Despite trying to contact the department no one will pick up the phone to discuss my situation. My nephew has had no joy either. My doctor has asked him to get in touch but he has not had any luck.
Is this typical of the NHS at the Royal Gwent or am I unlucky?
My Nephew typed this on my behalf