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"Doctors getting together to discuss patient care"

About: Queen Elizabeth University Hospital Glasgow / General medicine (Wards 5d)

(as the patient),

My troubles started last July (2015) when I had to be admitted to the above hospital with fluid retention I was admitted to ward 8B my treatment was excellent and staff were great.

In April of this year I was admitted again this time an ulcer in my tummy but because of my other illnesses an operation was not on offer and I was put on a drip for 5 days this seemed to work, again the staff of ward 9D were wonderful. The consultant in charge changed my medication and I was allowed home.

I was only home 2 days when I started to feel dreadful, I went to my GP who took my bloods. These came back my salts were very low and I had to go back to hospital I was put on drips with a heart monitor the staff at ward 6C were the best could not do enough for me. Again my medication was changed.

After a week I was back again low salts and throwing up blood.  ward 4 was a wonderful ward to be in the consultants as well as the staff were great. I have no complaints about the hospital its wonderful as is your staff, but why can't the doctors get together to discuss patient care and medication.

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Responses

Response from Lisa Ramsay, Patient Experience Public Involvement Team Support, NHS Greater Glasgow & Clyde 7 years ago
Lisa Ramsay
Patient Experience Public Involvement Team Support,
NHS Greater Glasgow & Clyde

I work in a small team within NHS Greater Glasgow & Clyde. Part of the team’s role is to support patients and carers through our feedback systems which will help to improve the services we provide. On Patient Opinion, I support Lorna Gray, Patient Experience Public Involvement Project Manager, and Niall McGrogan, Head of Patient Experience Public Involvement.

Submitted on 01/07/2016 at 16:12
Published on Care Opinion at 16:13


Dear Lindsay

Thank you for taking the time to post on Patient Opinion. I am sorry to read about what you have been experiencing lately, this must have been a stressful time for you. I appreciated your kind comments about our staff and I will pass these on the wards you have mentioned.

I would like to look into what has happened in more detail for you, so that we can provide you with answers to some of the issues you have raised here. In order for me to do that, would you be able to email some personal details, my email address is Lisa.Ramsay@ggc.scot.nhs.uk.

I look forward to hearing from you.

Best wishes
Lisa

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