About: Leicester Royal Infirmary Leicester Royal Infirmary Leicester LE1 5WW
Was told to get to the hospital for 7:30am, got there at 7am with everyone else, no where to sit whilst waiting as too many people, bowel prep taken for a morning appointment , didn't actually go in until gone midday (So technically should have been on the afternoon bowel prep schedule). Not good enough LRI, people are kept waiting far too long, left to get anxious, thirsty and hungry and not informed how long they have to wait. This shows lack of organising and compassion for patients, need to rethink procedures.
I have to visit many hospitals ie. Nottingham City, QMC, Leicester General/Glenfield etc. And at none of these have I had this level of lack of communication/care, why not have a dedicated centre at one of the Leicester hospitals for this procedure, and keep communication a priority.
I was given less than a weeks notice for a colonoscopy under general anaesthetic, pre op at less than 2 days notice (even though initially they had me down for an endoscopy) I managed to get here on time for all my appointments, shame it can't be reciprocated or at least communicated why surgeries run late