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Recall after breast screening

Posted By Thankfulboobs

"Recall after breast screening"

About: NHS Ayrshire & Arran / South West Scotland Breast Screening Centre

(as the patient),

Today Tuesday 28 June pm, I had to attend Ayrshire central hospital as my original breast screen need further investigation.

Every single member of staff I came into contact with 5 in total were so different to any other hospital staff I've come into contact with. They were very professional, they explained every procedure and gave reasons for them, but also so kind gentle and reassuring.

I would like to thank them for the 10* treatment

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran 7 years ago
Eunice Goodwin
Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team,
NHS Ayrshire and Arran

I respond initially to most of the posts and ensure they are passed to the appropriate team whether they are compliments, observations or grumbles. It is important to make sure all issues are addressed and I try to encourage that to happen for all the posts as required.

Submitted on 28/06/2016 at 17:25
Published on Care Opinion on 29/06/2016 at 12:15

picture of Eunice Goodwin

Dear Thankfulboobs,

What a relief you must be experiencing. I am so pleased you found your visit and staff care so good. I will pass this to the team and I know they will appreciate your kind words.

best wishes,

Eunice

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Response from NHS Ayrshire and Arran 7 years ago
NHS Ayrshire and Arran

Submitted on 29/06/2016 at 09:29
Published on Care Opinion at 12:17

Dear Thankfulboobs,

Thank you for taking the time to post about your experience at breast screening. I will circulate your message to the staff as it is very encouraging to get such positive feedback.

Elspeth Lindsay,

Clinical Director South West Scotland Breast Screening Service

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