"Recall after breast screening"

About: Ayrshire Central Hospital / South West Scotland Breast Screening Centre

(as the patient),

Today Tuesday 28 June pm, I had to attend Ayrshire central hospital as my original breast screen need further investigation.

Every single member of staff I came into contact with 5 in total were so different to any other hospital staff I've come into contact with. They were very professional, they explained every procedure and gave reasons for them, but also so kind gentle and reassuring.

I would like to thank them for the 10* treatment

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Responses

Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin

Dear Thankfulboobs,

What a relief you must be experiencing. I am so pleased you found your visit and staff care so good. I will pass this to the team and I know they will appreciate your kind words.

best wishes,

Eunice

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Response from NHS Ayrshire and Arran

Dear Thankfulboobs,

Thank you for taking the time to post about your experience at breast screening. I will circulate your message to the staff as it is very encouraging to get such positive feedback.

Elspeth Lindsay,

Clinical Director South West Scotland Breast Screening Service

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