"Problems with Ambulance transport"
About: Scottish Ambulance Service / Patient Transport Service Scottish Ambulance Service Patient Transport Service EH12 9EB
Posted by Pennies 848 (as ),
I have been booked to attend physiotherapy classes at Hairmyres. I had a block booking with the Ambulance Service to take me to my appointments. For the last two weeks (3 appointments) there have been problems. The first two times the ambulance just didnt turn up. The third time the ambulance turned up at 2: 57 pm. My class finished at 3: 00pm meaning there was no point in my going.
I phoned Edinburgh and the person I spoke to said they would call me the next day to confirm the ambulance was on its way. They did do this. I expected the ambulance at 1: 30pm but it didnt arrive until 2: 15pm which again is not enough time for me to benefit from my class. I am learning to walk again and the physiotherapy is enormously helpful. It is crucial and not being able to get there is damaging me.