"catering staff on ward 14a were ..."
About: Queen Elizabeth Hospital (Gateshead) Queen Elizabeth Hospital (Gateshead) Gateshead NE9 6SX
Posted by susan anne lawson (as ),
What I liked
catering staff on ward 14a were very friendly and helpful
What could be improved
Doctors and nurses did not appear to work as a team, I was shown little respect, privacy when giving confidential details had not improved from a previous stay. I was taken to a room to give details but only because I had previously complained, other patients were discussed in front of all the patients. The ward design is poor with common toilets areas not very clean.
Very unsatisfactory treatment from the two consultants whose care I was under. Communication was poor leading me to be admitted for an operation which they then advised me was not suitable for me.