"the staff on ward 25 are excellent ..."

About: The James Cook University Hospital

(as the patient),

What I liked

the staff on ward 25 are excellent they really put me at ease with all of the tests i am going through. They are really friendly and approachable.

What could be improved

The staff are rushed off the feet during busy times and it can take a while to get seen.

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Responses

Response from The James Cook University Hospital

South Tees Hospitals NHS Foundation Trust did not receive your concerns due to technical difficulties. Thank you for your kind words regarding your stay on ward 25 at The James Cook University Hospital. If you would like to discuss your feedback further, please contact the Patient Relations Department (PALS) on 01642 854807. Thank you