"Disappointing service"

About: Whipps Cross University Hospital

My husband has Keratoconus. Since last year up until due date this hospital has shown no interest in taking his illness serious. All they ever do is send appointments and then cancel them. His eyes are getting worse day by day. They really need to sort their priorities right and put their patient needs first. Action needs to be taken as soon as possible enough is enough!

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Response from Whipps Cross University Hospital

We are very sorry to read of the cancellations of your husband's eye appointments. We would like to discuss this with you in further detail - please can you provide us with more information so that we can look into this for you. Please contact our PALS Team on 020 3594 2040 or by email pals@bartshealth.nhs.uk so that we can help you.

Kind regards

Barts Health NHS Trust

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