"Such excellent treatment in Ward 14"

About: Darlington Memorial Hospital

I was admitted - reluctantly to Ward 14 at about 2330, tired, in pain and full of knockout medication.

I did not want to stay in and was, I am ashamed to say, very unreasonable. This is not typical behaviour for me.

The Staff Nurse and another nurse were very kind and patient.

They deserved the apologies I made.

Their care was excellent.

Like wise all of the Day staff were also so very, very good, professional and kind.

This Ward is a credit to the hospital.

Thank you.

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Responses

Response from Darlington Memorial Hospital

Dear Margaret

Thank you for providing feedback on your recent admission to Darlington Memorial Hospital and in particular Ward 14.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Sister to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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