"The worst hospital ever"

About: St George's Hospital (Tooting) (London)

This happens to be the worst hospital that myself and my partner have ever been to. My partner was not feeling good we got to the hospital at 22.00pm, we told them what the problem was, we then waited for 45 mins to an hour to be seen from the receptionist to give my partners details. Then waited an hour for his blood to be drawn, then we waited and waited and waited and waited, we just wanted the results. We then went to the receptionist to ask how much longer it's going to take to see the doctor they tell us we have to wait another 2 hours that's when we thought we can't wait any longer and we needed to leave so we ended up leaving at 1.45am. The staff there were rude and talking amongst themselves and had this attitude to them whenever they were asked a question. Overall the service there was not good and everytime I go to st George's hospital there is always something wrong so I would never recommend this hospital to anyone.

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Response from St George's Hospital (Tooting)

Thank you for your comment on your visit to St. George's Hospital. We are very sorry that your experience is below the standard we expect for our patients and relatives. Our Patient Advice and Liaison Service (PALS) is available to investigate or feed back comments on services that patient's have experienced. By providing PALS with more information PALS would be able to feed back to the area your dissatisfaction in the service your received.

PALS is available on 020 8725 2453 or by email on pals@stgeorges.nhs.uk

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