"I was in for a bunion operation ..."

About: Furness General Hospital

(as the patient),

What I liked

I was in for a bunion operation that had been postponed from December. On the day my admission time was postponed. On both occasions I was kept informed as much as possible, and this was much appreciated. I had an overnight stay, and the nurses were lovely, giving me as much pain relief as they could, and lots of cups of tea and coffee when I couldn't sleep. Thank you!

What could be improved

As the operation was postponed I didn't eat from 7am onwards on the day, and didn't get back to the ward after surgery until nearly 8pm. Not surprisingly I was very hungry. It was disappointing that the only food available was a couple of sandwiches made with spongy white sliced bread.

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Responses

Response from Furness General Hospital

Thank you for your kind comments, we will pass these onto the staff involved. We have noted your comments about the food and we will pass these on to be investigated further. Unfortunately the feature is not available for us to provide you with an update as to our investigations via this page.

If you need any further help or information please call our confidential Patient Advice and Liaison Service (PALS). They can be contacted on 01539 795 497. More information can be found on our website: http://www.uhmb.nhs.uk

We place great value in the fact that local people continue to choose our hospitals and we openly encourage patients and visitors to give us their feedback. This will enable us to continually improve the services we offer and the experience our patients have whilst in our hospitals.

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