"Quickly seen, however....."
About: Royal Bolton Hospital Royal Bolton Hospital Bolton BL4 0JR
Posted by Anonymous
My optician referred me to the eye unit and I was seen extremely quickly. Thank you to all the staff who carried out all initial scans, photography and blood tests. They were without exception very kind, professional and caring.
I then returned to see the consultant for the results and spent an hour and a half waiting to see them. The consultant then carried out a rushed examination, gave me no time to ask questions and was quite abrupt.
As a human being they must surely realise that I had spent an anxious week wondering what the diagnosis could be.
Very disappointed in this lacking person centred approach.