"Unexpected overnight stay with an emergency op"

About: Royal Berkshire Hospital

I just arrived home after spending Tuesday night on the Hopkins ward. As a 21 year old, terrified of hospitals, and never having stayed in hospital before I pleasantly surprised. All the staff in your ward put me completely at ease and was kept will informed the whole time. From previous experiences with the NHS recently I was anxious about having the surgery as planned in a couple of weeks and so hearing I was having it the following day was slightly panicing but I have no negatives from stay.

I'd like to personally thank the nurse who helped me yesterday, both Doctors that were there on Tuesday explained everything to me

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Responses

Response from Royal Berkshire Hospital

We appreciate you taking the trouble to give us your impression of our care. The team will be glad to know that your felt well supported by them; they work hard to provide a great patient experience so it will mean a lot to read your positive feedback. Thank you.

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