"Emergency visit to out of hours G.P. at Bournemouth Hospital."

About: South Western Ambulance Service NHS Foundation Trust / Out-of-hours general practice

(as the patient),

I arrived for my appointment and the doctor was due to finish her night shift.

As I was in some discomfort she dealt with my problem there and then rather than sending me on to another clinic.

The doctor was Philomena who dealt with the situation with efficiency and humour!

A big thankyou

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Responses

Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi John Barnes

Thank you for taking the time to share your story. I hope you are feeling better.

It is always rewarding to hear stories of how our staff are delivering care and support to patients, and those around them when they need it most.

We will pass on your kind words of thanks to the Doctor who cared for you on this occassion.

Thank you, again, for taking the time to provide us with feedback.

Kind regards

Sara

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