"Thank you"

About: Horton General Hospital

My sister, who has Down's Syndrome, was admitted to A&E today at the Horton. She hates hospitals so I was dreading it. The staff were so great though. Kind, cheerful, humorous, patient, sensible, respectful. They did everything they could to help, they went the extra several miles. I really am so grateful. They had a huge amount to deal with but still had time to make sure that we all ate and had cups of tea. When she had to have a chest X ray they managed to make it almost enjoyable for her. She smiled most of the time she was there. I saw a team of people working hard together to do a difficult job brilliantly. They made it look easy. It isn't. Well done NHS and just thank you to you all.

Story from NHS Choices

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