"A & E and AEU"

About: Russells Hall Hospital / Accident and emergency

(as a relative),

My Mum rang me around 6. 30pmand could hardly breath, she was only recently diagnosed with asthma and this was a severe asthma attack she was having, I only live 5 minutes away so rushed her up to Russells hall A&E, once we arrived at the checking in desk the staff could see she was having trouble breathing and rushed us straight through to the A&E department, she was seen by a doctor within minutes, I would just like to say how amazing all the staff where, everything was done quickly and efficiently. My mum had a short over night stay in AEU and again the staff where lovely and so helpful. Thank you to you all. : )

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Responses

Response from Russells Hall Hospital

Thank you for posting feedback about your mum’s experience of our Emergency Department and Emergency Assessment Unit. We know how worrying it can be when bringing a family member into hospital so we are pleased to hear that your mum was seen quickly and efficiently. We have passed your kind comments onto the teams and hope your mum is recovering well.

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