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Great service

Posted By Fairy69

"Great service"

About: Solihull Hospital / Dermatology

(as the patient),

I would like to thank all the staff at Solihul dermatology department. I was treated by Dr Zaki who performed MOHs surgery on my nose, he was very kind and gentle when performing the surgery. The nurse were really kind and helpful. I too me his advice on the repair after surgery.

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 7 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 07/09/2016 at 10:44
Published on Care Opinion at 11:02

Dear Fairy69

Thank you for your kind comments regarding your recent experience in Dermatology under the care of Dr Zaki.

I'm so pleased to read that you found the nurses were kind and helpful to you, and that Dr Zaki was kind and gentle.

I will ensure that your feedback is forwarded to Dr Zaki and the Matron for Dermatology so that they can communicate your kind comments to all of the team who work very hard to provide a positive patient experience.

I hope my actions are acceptable and I wish you all the best in your continued recovery following treatment.

Thank you once again for taking the time out to provide your feedback it is extremely important to us.

Kind regards

Marie Helebert

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