"Urgent care - an oasis of calm and efficiency"

We had to visit this afternoon following an accident to my 10 year old at school.

The staff were brilliant - saw us incredibly quickly, sent us to x ray, sent us back to talk through the results - all done and dusted in well under an hour - probably nearer 40 mins.

We are so lucky to have this facility in Maidenhead to avoid the large scale version at Wexham (when the injury allows)! thanks to everyone, especially one member of staff who dealt with us so well.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from St Marks Hospital

Hello,

Thank you for your posting and your kind comments. I hope that your 10 year old has recovered well. This service is provided by East Berkshire Primary Care Out of Hours service. I have contacted them with your feedback. I am sure that they will be appreciative of this.

Kind Regards,

Trevor Lyalle

Patient Advice & Liaison Service

Berkshire Healthcare NHS Foundation Trust

Tel: 01189605027 e mail: bht@berkshire.nhs.uk

  • {{helpful}} of {{total()}} people think this response is helpful