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Fantastic Service

Story from nhs.uk

"Fantastic Service"

About: Solihull Hospital

Went to A&E with my daughter who had trapped her finger in a folding chair. Saw a very nice physio who took a look and then had a x-ray. All done in 45 mins. Could not fault the service in any way!!

Thank you!!

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Responses

Response from Marie Helebert, Patient Services Officer, Patient Services, Heart of England Foundation Trust 7 years ago
Marie Helebert
Patient Services Officer, Patient Services,
Heart of England Foundation Trust

Work with patients & families to highlight and address any issues relating to patient experience.

Submitted on 07/09/2016 at 09:13
Published on Care Opinion at 09:35

Dear Huw Bristow

Thank you for your kind comments about the treatment received by your daughter at Solihull Hospital after an injury to her finger. I will ensure that your feedback is highlighted appropriatel,y to the Therapies Manager who will be thrilled to read your feedback and ensure that it is communicated to all of the Therapies staff.

It is most appreciated that you have taken the time to post your comments and we value your feedback.

I hope my actions are acceptable and I hope that your daughter is now fully recovered.

Kind Regards

Marie Helebert

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