"staff at the Breast Unit are exceptional"

About: Royal United Hospital

I had to attend a routine procedure that involved a needle and being highly sensitive had a hard time coping with it. The staff showed me so much patience and understanding, they made me feel at ease and talked me through everything that needed to happen. They gave me options for how to handle the situation and treated me with respect even though they have probably done the procedure hundreds of time and in hindsight it really wasn't a big deal. Highly professional and humane - they made all the difference. Thank you!

Story from NHS Choices

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Response from Royal United Hospital

We thank you for your comments about your recent care at the RUH and will forward these on to the staff in the Breast Unit who, we are sure, will be very grateful for your kind words.

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