"Oaks Hospital :"

In the main my pre-op visits, my stay at the Hospital and subsequent discharge were all well sorted. I especially found the hospital always clean and welcoming wherever I went. The staff are simply something else. Always but always kind ,courteous and friendly.............I am referring to all the staff from the Porters and cleaning departments to the medical staff and Administration personnel.

This is a great example of a well managed staff turning out an excellent product.

I enjoyed my stay Thank you all.

Story from NHS Choices

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Responses

Response from Oaks Hospital

I am so pleased that that you felt welcomed by the teams at Oaks Hospital; all who work here feel very strongly that patient care goes beyond ensuring excellent clinical outcomes (which is obviously of the utmost importance).

A hospital visit is always a bit daunting and at Oaks Hospital we try to make you as comfortable as possible.

It is wonderful that we are succeeding with that goal.

I hope you are recovering well from your procedure.

Amy Simpson

General Manager

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