"Emerald Unit"

About: Royal Sussex County Hospital

My 90 year old father was recently in Emerald Unit for 4 weeks. I can not praise highly enough the staff, who were all so caring yet professional, and treated him with dignity and great compassion. They also provided huge support to me. They worked really well together as a team, whether doctor, nurse, health care assistant, housekeeping or catering staff. They made a difficult time much easier to cope with. The unit itself was clean, bright and welcoming and had a calm atmosphere, which is so important for dementia patients. A huge thank you to all the lovely staff.

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Responses

Response from Royal Sussex County Hospital

Dear Jane

I am so sorry I have not been able to respond to your comments sooner, and would just like to thank you for your kind comments expressing your gratitude to the staff caring for your Father.

I have passed on your message to Emerald Ward, it really is encouraging for our staff when they receive thanks from patients and relatives for the care they have provided, and it is always very much appreciated.

Thank you again for taking the time to contact us.

Best wishes

Hannah Pacifico

Patient Experience Team

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