"Nurse so rude"

Nurse was so rude. Didnt care and was no help at all as they didnt have their "magic wond"

Story from NHS Choices

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Response from City Care Centre

Thank you for taking the time to provide us with your feedback. We strive to provide a high standard of care to patients, families and carers so we are dissapointed to hear that this has been your experience . To ensure we make the necessary improvements and learn lessons from the incident we would appreciate the opportunity to discuss this with you further. If you feel you wish to do this please contact The Complaints department on 01522 309752 or alternatively email LHNT.LCHSComplaints@nhs.net

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