The system of same day appointments so that you can never book an appointment around working hours is terrible. Half the time no appointments are available unless it's an utter emergency. The doctors do not sit and have any time, and I have not seen the same doctor twice, which leads to unfamiliarity about your medical issue. Lump in the neck?-We won't see you, just take paracetamol. Infections? Just keep putting you on antibiotics for two years and won't listen that it needs investigating. Oh, you now have kidney failure? We're not available for questions and problems just take the painkillers that you're not supposed to and that way you will end up in A&E for prompt treatment. Awful reception staff that don't pass on messages.