"Blown away"

About: St Richard's Hospital

First time I was admitted to this hospital was only a few days ago.. I was blown away by how lovely the staff were. They spoke to me like a person and not a number they was friendly looked like they loved their job and they checked in me regularly not just the nurses and Dr's but the cleaning staff lady who also kindly bought me toast and a cup of tea they was all so lovely. They kept me up to date didn't leave me for hours on end. I didn't know there was a hospital in Chichester so when ambulance told me I wasn't going to qa I was a bit worried I was going to a unknown place but I am so glad I experienced that hospital because it had restored my faith in the NHS! It was so good to actually be in a place where I felt like I was being looked after and not just someone who was just waiting to be kicked out the door!. I was saying that I a friend it's as if I had dreamt it because I have never experienced such a pleasnt visit to the hospital and I have been for many reasons and to many hospitals for different appointments and I seriously can't say how much a credit that hospital is especially those nurses on staff that night. The person who did most of my obs was by far the sweetest and most lovely nurse I have ever met!

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Response from St Richard's Hospital

What a lovely message.

Thank you so much.

Our staff do work hard to make these experiences as pleasant as possible and we are one of the best performing A&E departments in the country.

We will pass your kind comments to the department and they will be delighted to read them.

Comments like yours can be a real morale boost so thank you again for taking the time to post your message, we really do appreciate it and hope you are feeling better.

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