"Thank you"

About: Pilgrim Hospital

My mum was admittted to A&E from Skegness where she was on holiday.

My brother and I were called as an emergency and stayed in Boston for the week.

Initially, mum was cared for on the Acute Medical Unit and, despite the severity of patients and how obviously busy the staff nurses and doctors worked, our care, wellbeing and understanding of mum's condition was always at the forefront of their mind. Thank you.

She was then moved to Ward 8A and again, the care and hospitality were the same. We were hundreds of miles from home yet strangely, we felt at home. Each and everyone of you deserve medals for the long hours you work, care, patience, level of knowledge and specialism shown - I salute you, admire you and thank you. The ward was run in military fashion, clean, welcoming and got my mum back on track keeping us fully informed by the hour - apoligies if we got in the way! With love, from Middlesbrough. We cannot thank you enough xx

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Response from United Lincolnshire Hospitals NHS Trust

Thank you for the lovely feedback.

We are very pleased your mother had a positive experience on AMU, and we hope she is now feeling better.

We are very grateful for the comments, and we always appreciate patients/relatives taking the time to relay their positive thoughts.

Kind Regards,

Sarah Alexander

Sister - AMU

Response from United Lincolnshire Hospitals NHS Trust

Dear Mitchell Family

I just wanted to say a thank you for your lovely positive feedback on behalf of all of my team on 8A.

It was a pleasure to have your mum and both of you on the ward and of course you weren't in the way. We know how difficult it is when a loved one is admitted to a hospital far away from home and we will always help the family as much as we can in these circumstances.

I hope mum is making a speedy recovery and you all returned home safely.

Best wishes

Claire Marshall

Deputy Sister, Ward 8A