"An unplanned visit to A&E"

About: Queen's Medical Centre

Thought I would leave a review - visited A&E very early wednesday morning. Staff were brilliant, I was seen and sorted in a friendly and professional manner. If you are unfortunate enough to visit A&E, from my experience, you are assured of an excellent standard of care that will (hopefully) see you on your way home.

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Responses

Response from Nottingham University Hospitals NHS Trust

Thank you for taking time to post this feedback. I’ve shared your comments with our staff in A&E. At a time when our emergency services are under extreme pressure and some patients aren’t getting the timely care they deserve, it is good that our staff hear of the times we get things right and importantly, when patients feel we deliver good standards of care.

You might be interested to know that nominations are open for our annual staff NUHonours awards. In light of your experience you might wish to nominate someone from your care (which would fall under the Medicine division category). Should you wish to do so, you can nominate via our website: http://www.nuh.nhs.uk/nuhonours

Thanks again for the feedback,

Lucy Thow.

Matron, Emergency Department.