I rang 111 due to accidentally knocking my daughters head in a chair as I went to feed her, I was already panicking and feeling rather sh***y, but the guy I spoke to was very rude and very sarcastic and made me feel even worse by basically saying I did it on purpose! The lady I spoke to after him however was lovely and make me feel so much better: )
"Mixed experience with 111 staff"
About: DHU Healthcare CIC / NHS 111 DHU Healthcare CIC NHS 111 DE21 6BF
Posted by MissMummy (as ),
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See more responses from Ellena Stansbury
Update posted by MissMummy (a parent/guardian) 7 years ago