"I feel like a pest"
Posted by DM2 (as ),
In Feb/March 2016 I was referred to Crosshouse Hospital for a scan. In April I received my results and was sent for a blood test. I was told to phone back a week later for my results which when I phoned over a week later they still were not ready. When I received my results over the phone I was advised I would be referred to the Gynaecologist and it could take up to 2 months for my appointment to come through. I have waited over the 2 months and it is nearly 3 months.
I phoned the Surgery and I spoke to the receptionist who advised she could see the referral on my notes and she would chase it up for a quicker appointment. I waited another week and I phoned straight through to the Gynaecologist who told me there has never been a referral made for me and I had to contact my GP again. I did this straight away and was passed through to a secretary to be told that yes my notes say the GP will refer me but it has not been done yet. My paper notes checked in case it had been - it had not. The member of staff advised me the would speak to the GP and phone me back. I left it until after lunch time as I still hadn't been called, when I phoned I was told the member of staff was on their tea break and to phone back 10 minutes later. When I phoned back again I was told they were still on tea break and to phone back in another 10 minutes. Again I phoned back to be told that the member of staff I had been speaking to was finished on a half day from work, was never on a tea break and to call back tomorrow.
I feel like a pest having to constantly phone and chase up my appointments as This has been going on since Jan and I had to wait weeks for an appointment in the first place to eventually be told months later I have PCOS and 5 months later I am no further forward. I am in pain every day with this and this was the symptom I had when I first attended the GP. I have been off work sick 3 times already this year and I have never taken a day of sick before. I was willing to wait the 2 months for my appointment and to be told it has never been sent across? I am Livid! I go on holiday on the at the beginning of July and I was hoping to have seen the Gynaecologist by then, as I have 2 weeks until then I am hoping you will find a cancellation before then.
Not only am I experiencing pain every day I am stressed over how bad my PCOS may be and what I need to do to help it. I feel I have had zero information or support when told apart from the Nurse who took my blood and printed out information leaflets for me as I broke down in tears in the office.